If you messed with fastboot oem commands previously or flashed an incompatible partition, the config bit might have been set incorrectly.
When the Tools Mode configuration is disabled, it means that the device's software has been set to restrict access to the Tools Mode menu. This can happen due to various reasons, such as: motorola tools mode config disabled
: Some network providers disable these diagnostic modes to prevent manual band unlocking or firmware tampering. How to Navigate or Resolve If you messed with fastboot oem commands previously