The resetpass.bat tool is a legacy utility used to reset the administrator password to the default "admin". In Symantec 14, this tool is officially removed from the standard installation files for security reasons.

in your SEPM settings, the "Forgot your password?" link on the login screen won't work, leaving you seemingly locked out of your own kingdom. How to "Find" it for Version 14

Restart the SEPM service and log in using for both the username and password. Change the password immediately upon successful login. Alternatives for Version 14

Log in to the SEPM console and change the password immediately for security. Options for Symantec 14 (Tool Missing)

). A temporary password or reset link will be sent to the email address configured for that account. Broadcom TechDocs Troubleshooting Without Email